Home
Follow the steps in order. You can preview your file safely before anything is uploaded.
Choose a task to continue.
Organization
Support workspace
This account is for inspection and recovery. Uploading or previewing passenger manifests is not available.
Select an organization above, then use Admin Tools for infrastructure health, active jobs, and approved recovery actions. Use Recent Uploads to inspect job history for that organization.
New Trip
Create a Trip from an Excel roster. Preview stays local — it does not contact eNOAD or BVI.
Trip setup
Select an organization Vessel Profile for this trip.
Suggested from the file. Exact Saved Notice verification happens later when eNOAD runs.
Possible vessel scheduling conflict
Are you sure you want to use this vessel for another trip on this date?
An archived Trip with this name also exists.
File Preview
Select a roster file to preview it.
Technical details
Current Trips
Active Trips for upcoming or current dates. Open a Trip to work eNOAD and BVI.
Past / Archived Trips
Older active Trips and archived Trips. Restore an archived Trip to work on it again.
Trip
- Trip date
- —
- Vessel
- —
- Roster file
- —
- Travelers
- —
—
Technical details
eNOAD
—
Advanced recovery
Activity history
BVI Arrival
BVI Arrival: Not started
British Virgin Islands arrival for this trip. Teammates in your organization can continue the same Arrival.
—
VoyaraNova checks nationality and issuing country against the verified BVI lists before Arrival or Departure starts. A value accepted for eNOAD is not automatically accepted for BVI.
—
Comparison/review only. Use the BVI helper’s Compare saved travelers on Review. Add-only Continue is not enabled in this release.
Technical details
—
BVI Arrival details
Ports, arrival time, and traveler defaults for this trip. Saving does not change anything on BVI.
Locked after Transport Save is confirmed or a Manifest ID is bound on this trip. Until then, Arrival setup stays editable. eNOAD activity alone does not lock these settings.
Open a trip to start or continue BVI.
BVI Departure
BVI Departure: Setup required
This creates a brand-new BVI Departure manifest. It does not copy or convert the existing Arrival manifest. BVI will assign a new manifest number.
Uses this Trip’s VoyaraNova roster. This is not a copy of the BVI Arrival manifest.
BVI Departure details
Departure date, time, and ports for this trip. Saving does not change anything on BVI and does not copy the Arrival manifest.
Step 1: Choose the file
Using trip roster: —
Using the roster already attached to this Trip. Preview still validates the file; nothing is re-uploaded.
Use a different spreadsheet
A different spreadsheet belongs on a new Trip. This Trip’s roster stays as it is.
Advanced recovery
Optional trip date is the voyage date for this passenger list when it isn’t clearly part of the file name (for example trips where the spreadsheet name doesn’t include the date). If you leave it blank, the system will still try to use the date from the file name when possible. VoyaraNova support can advise when to fill this in.
Step 2: File Preview
Preview checks your spreadsheet only. It does not contact eNOAD or upload anything.
Step 3: Review the file
What we found from the file
- File name
- —
- Trip name from file
- —
- Suggested eNOAD notice name
- —
The eNOAD notice name may be different from the file name. You will confirm the exact notice on the boat in eNOAD before uploading.
Passenger counts
Crew / Master / other rows
Needs review / not valid / placeholder rows
Step 4: Confirm the eNOAD notice
We’ve filled in the saved notice name from your file.
Please open eNOAD and check it against Vessel Name (the saved notice) for this trip.
If it doesn’t match exactly, edit the field below to match what you see in eNOAD.
Step 5: Upload to eNOAD
This will open eNOAD (in the automation) and add passengers to the notice you confirmed. Only one VoyaraNova upload can run at a time. If another upload is already running, yours will not start until you try again after it finishes.
Once uploading has started, it continues even if you leave this page or log out. Do not start another upload for the same notice until this one finishes.
Status: Not Ready
Technical details stay in Copy Debug Log if you need to share what happened with support.
Step 6: Result
Success — upload complete.
Upload needs review.
The upload did not complete safely. Please review the notice before rerunning.
Admin Tools
Choose a tool to continue.
VoyaraNova System Tools
These affect all of VoyaraNova. They do not use a client organization.
Client Administration
These affect one selected client.
System Hold
VoyaraNova system control. This does not use a client organization.
Normal operation
Active authority work
Technical details
eNOAD Credentials
Organization:
Username is stored for this organization. The password is encrypted and is never shown again.
Technical details
Team
People who can work with manifests for your organization. Adding someone here creates their VoyaraNova account. Sign-in invitations will come later.
Add User
Manage User
Current Users
Vessel Profiles
Save vessel information once and reuse it when creating trips.
Add Vessel
Owners & Charterers
Manage people or organizations that can be assigned as vessel owners or charterers.
Add Owner or Charterer
Organization Contact
Contact information VoyaraNova can use when preparing manifests.
BVI Defaults
Default times used when preparing new BVI manifests. They can be changed for an individual Trip.
Admin Tools
Infrastructure Health
On-demand checks for hosted ops. Does not change automation. External eNOAD probes use short timeouts and never log in.
Only use this if an upload is stuck or blocking new uploads. Releasing a job does not undo anything in eNOAD. If a failed upload began adding passengers, rerun with Top Up after verifying the notice in eNOAD.
Release Stale Queued Jobs releases queued jobs older than 30 minutes. Use this if an abandoned upload is blocking new uploads.
Admin Testing
For Todd/support testing only. Do not use during real uploads.